pp44 Terms & Conditions

1.1 These Terms & Conditions, together with our Privacy Policy, Responsible Gaming Policy, and any game-specific rules published on pp44.io, form the complete and binding agreement between you and pp44 with respect to your use of the platform.

1.2 By accessing pp44.io, creating an account, or participating in any game, sports bet, promotion, or other activity offered on the platform, you confirm that you have read and accepted these Terms & Conditions in their entirety without reservation.

1.3 pp44 reserves the right to amend these Terms & Conditions at any time. Continued use of the platform following the publication of any amendment constitutes acceptance of the revised terms. It is your responsibility to review this page periodically.

1.4 These terms are written in English and shall be interpreted according to their plain English meaning. In the event of any ambiguity, pp44's interpretation shall be final, subject to applicable law.

2.1 To register and use a pp44 account, you must satisfy all of the following eligibility criteria at the time of registration and on an ongoing basis:

• You are at least 21 years of age.
• You are accessing pp44.io from a jurisdiction where online gambling is not explicitly prohibited for your personal use.
• You are acting on your own behalf and not as a proxy, agent, or representative of any other person.
• You do not have an existing pp44 account that has been closed, suspended, or self-excluded.
• You have not previously been excluded from pp44 or identified as a problem gambler in a formal self-exclusion request.

2.2 pp44 may request documentary evidence of age and identity at any stage. Failure to provide satisfactory verification documents within the timeframe stipulated by pp44 may result in suspension of withdrawal rights until verification is complete.

2.3 Any winnings generated by an account found to be held by a person under the age of 21 shall be void and non-payable. pp44 will return deposited funds to the original payment source where technically feasible.

3.1 Each individual player may hold only one (1) active account on pp44. Duplicate accounts — whether created with the same or different personal details — are strictly prohibited. pp44 reserves the right to close duplicate accounts and consolidate or void any balances held across such accounts.

3.2 During registration, you are required to provide accurate, current, and complete information including your legal full name, date of birth, mobile number, and a valid email address. pp44 relies on this information for identity verification, payment processing, and responsible gaming purposes.

3.3 You are solely responsible for maintaining the confidentiality of your account username and password. pp44 will not be liable for any losses arising from unauthorised access to your account resulting from your failure to keep your credentials secure.

3.4 You must notify pp44 support immediately if you believe your account has been accessed without your authorisation. Contact pp44 support via live chat or at [email protected].

3.5 pp44 may require Know Your Customer (KYC) verification at any point, including before processing withdrawal requests. Standard KYC documents include a government-issued photo ID (National ID card, passport, or driving licence) and proof of mobile wallet ownership for bKash, Nagad, or Rocket accounts used for transactions.

4.1 All account balances on pp44 are held and transacted in Bangladeshi Taka (৳). pp44 does not apply currency conversion fees on deposits or withdrawals made via supported local payment methods.

4.2 The minimum deposit amount is ৳100. There is no maximum single deposit limit imposed by pp44, though individual payment providers (bKash, Nagad, Rocket, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank) may impose their own transaction limits, which are outside pp44's control.

4.3 Deposits made via bKash, Nagad, or Rocket are credited to your pp44 account balance within sixty (60) seconds of successful payment confirmation from the provider. Bank transfer deposits may take one (1) to three (3) business days depending on the originating bank.

4.4 Withdrawal requests are processed to the same payment method used for the most recent deposit where technically feasible. pp44 targets a processing time of two (2) to four (4) hours for mobile wallet withdrawals (bKash, Nagad, Rocket). Bank transfer withdrawals may take one (1) to three (3) business days.

4.5 pp44 reserves the right to request KYC documentation before releasing any withdrawal. Withdrawals may be suspended pending satisfactory completion of identity and payment verification.

4.6 pp44 does not accept deposits made on behalf of another person. The account holder must be the named owner of the payment method used for all transactions. Third-party payment attempts will be rejected and the associated deposit returned.

5.1 pp44 offers bonuses and promotional credits to eligible players from time to time. All bonuses are subject to the specific terms stated in each individual promotion, including wagering requirements, eligible games, minimum odds, time limits, and maximum withdrawal amounts applicable to bonus-derived winnings.

5.2 Unless explicitly stated otherwise, bonus funds must be wagered a minimum number of times (the "wagering requirement") before any winnings derived from bonus funds become eligible for withdrawal. The applicable wagering requirement for each promotion is displayed in the account dashboard.

5.3 pp44 reserves the right to withdraw, modify, or cancel any bonus offer at any time without prior notice. This includes rectifying errors in bonus calculations or crediting amounts.

5.4 Bonus abuse — including but not limited to creating multiple accounts to claim the same promotion, using technical exploits to circumvent wagering requirements, or placing offsetting bets designed to clear wagering requirements without genuine gameplay risk — will result in the forfeiture of all bonus funds and associated winnings, and may result in account closure.

5.5 Bonuses are personal to the account holder and may not be transferred, sold, or shared with any other player or account.

6.1 All casino games, slot titles, and live dealer games available on pp44 are provided by third-party certified game studios including Evolution Gaming, Ezugi, Pragmatic Play, Microgaming, NetEnt, and Spribe. Game outcomes are determined by certified Random Number Generator (RNG) systems or, in the case of live dealer games, by real-time physical outcomes.

6.2 pp44 does not control or influence game outcomes. Any malfunction of a game — including software errors, disconnection, or display errors — shall void the affected round. Stakes will be returned to the player's account balance in the event of a verified malfunction.

6.3 Sports betting markets on pp44 — including BPL, IPL, T20 World Cup, Bangladesh Tigers matches, and all other listed events — are subject to individual market rules. In the event of an event cancellation, postponement, or result reversal, pp44 reserves the right to void affected bets and return stakes, or to settle according to the applicable sport-specific rule set.

6.4 pp44 reserves the right to limit maximum bet amounts, maximum payout amounts, and access to specific markets for individual accounts at its sole discretion, particularly where unusual betting patterns are detected.

6.5 Bets once placed and confirmed cannot be cancelled or amended by the player. It is your responsibility to verify all bet selections, stake amounts, and odds before confirming a wager.

7.1 The following conduct is strictly prohibited on pp44 and may result in immediate account suspension, forfeiture of balances, and where applicable, reporting to relevant authorities:

• Providing false, incomplete, or misleading information during registration or KYC verification.
• Creating or operating more than one pp44 account.
• Using automated software, bots, scripts, or any artificial intelligence tool to place bets or interact with games.
• Colluding with other players in live casino games or sports betting markets.
• Exploiting software bugs, display errors, or pricing errors to generate profit — commonly known as "arbing" against known errors.
• Engaging in any form of money laundering, fraud, or financial crime via pp44 transactions.
• Accessing pp44 on behalf of another person, or allowing a third party to operate your account.
• Attempting to circumvent any responsible gaming measure, account restriction, or self-exclusion applied to your account.

7.2 pp44 employs fraud detection systems and reserves the right to carry out investigations on accounts at any time. During an investigation, access to withdrawals may be suspended pending the outcome. pp44 will communicate the results of any investigation to the affected player within a reasonable timeframe.

8.1 pp44 is committed to providing a safe, fair, and responsible gaming environment. The platform provides the following responsible gaming tools to all registered players, accessible directly from the account dashboard:

• Deposit Limits: Set daily, weekly, or monthly deposit ceilings. Reductions take effect immediately; increases are subject to a 24-hour cooling-off period.
• Loss Limits: Cap the maximum amount you can lose within a defined time period.
• Session Time Alerts: Receive notifications when a pre-set session duration is reached.
• Self-Exclusion: Temporarily or permanently close your account. Self-exclusions are irreversible for the duration of the selected exclusion period.

8.2 If you believe gambling is negatively affecting your finances, relationships, or mental wellbeing, please contact pp44 support immediately via live chat (available 24/7) or by emailing [email protected]. Our support team can activate account restrictions on your behalf.

8.3 pp44 will never encourage a player who has requested self-exclusion or set a deposit limit to increase their spending. Marketing communications will be suppressed for accounts with active responsible gaming restrictions.

9.1 All content on pp44.io — including but not limited to the pp44 brand name, logo, website design, text, graphics, game interfaces, and software — is the intellectual property of pp44 or its licensed content providers and is protected by applicable copyright and trademark law.

9.2 You are granted a limited, non-exclusive, non-transferable licence to access and use pp44.io for personal entertainment purposes only. This licence does not permit you to copy, reproduce, distribute, publicly display, modify, or create derivative works from any pp44 content without express prior written consent.

9.3 Game titles, studio names (Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Ezugi, Spribe), and related trademarks remain the exclusive property of their respective owners and are used by pp44 under licence.

10.1 pp44 provides its platform on an "as available" basis. While pp44 takes reasonable steps to maintain platform uptime and service quality, we do not guarantee uninterrupted or error-free access to pp44.io at all times.

10.2 To the fullest extent permitted by applicable law, pp44 shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, the pp44 platform, including but not limited to losses arising from technical failures, network interruptions, or game malfunctions.

10.3 pp44's total aggregate liability to any individual player for any claim arising out of or in connection with these Terms & Conditions shall not exceed the total deposits made by that player to their pp44 account in the thirty (30) days preceding the event giving rise to the claim.

10.4 Nothing in these Terms & Conditions excludes or limits liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

11.1 pp44 collects, stores, and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By creating an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

11.2 pp44 will not sell or rent your personal data to third parties for marketing purposes. Personal data may be shared with payment processors (bKash, Nagad, Rocket, participating banks), identity verification providers, and fraud prevention services strictly as necessary to provide the pp44 service.

11.3 For full details on how pp44 handles your personal data, your rights as a data subject, and how to submit a data access or deletion request, please review our Privacy Policy.

12.1 pp44 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, pp44 will notify registered players via the email address or mobile number registered to their account, or via a notice displayed upon login.

12.2 The effective date displayed at the top of this document reflects the date on which the most recent version of these Terms & Conditions came into force. Your continued use of the pp44 platform after the effective date of any amendment constitutes your acceptance of the revised terms.

12.3 If you do not accept an amendment to these Terms & Conditions, you must cease using pp44 and contact support to close your account and arrange withdrawal of any remaining balance before the amendment's effective date.

13.1 These Terms & Conditions shall be governed by and construed in accordance with applicable law. pp44 operates as a digital platform serving players in Bangladesh and applies standards consistent with responsible platform operation in the region.

13.2 pp44 does not make representations regarding the legality of online gambling in any specific jurisdiction. It is the player's sole responsibility to ensure that their use of pp44 complies with the laws of the jurisdiction from which they are accessing the platform.

13.3 Any dispute arising out of or in connection with these Terms & Conditions that cannot be resolved through pp44's standard customer support process shall be subject to good-faith negotiation between the parties before any formal proceedings are initiated.

14.1 For questions, complaints, or clarifications regarding these Terms & Conditions, please contact the pp44 support team through any of the following channels:

• Live Chat: Available 24/7 via your pp44 account dashboard. Average first response time: under 2 minutes.
• Email: [email protected] — responses within 4 hours during standard operating hours.

14.2 All formal complaints must be submitted in writing to [email protected] with the subject line "Formal Complaint — [Your Account Username]". pp44 aims to acknowledge all formal complaints within 24 hours and provide a substantive response within five (5) business days.